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SHIPPING & RETURNS

SHIPPING POLICY

The shipping cost in the Netherlands is €4.25 and free from a minimum order amount of €50.00. The cost of delivery may vary by country, you can check this amount when placing the order. Orders are usually shipped within 1 business day. I make some products to order, in this case the processing time is a maximum of 4-5 working days.

Attention: longer delivery times apply to individual orders (upon agreement).

If possible, orders will be delivered in a mailbox package by Postnl.

It is also possible to pick up the order in Utrecht.

RETURN & EXCHANGE POLICY

I hope that you are very happy with your purchase! Are you not completely satisfied? You can exchange or return your item(s) within 14 days.

The costs of return shipping are for your own account and depend on the shipping method you choose.

 

Do you want to return something? Please contact us via the contact form or via info@littlewhitedot.nl and state your name, order number, what you want to return and the reason for return.

The purchase amount will be refunded within 14 working days of receipt, provided the item is not damaged or worn and is in its original packaging. LittleWhiteDot has the right to reject returned items if the conditions are not met.

 

Please note: unfortunately custom orders cannot be returned.

SALE POLICY: Items purchased with a discount of 30% or more are not eligible for returns

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